STEP:1 Problem or question

STEP:2 Access our Facebook

STEP:3 Send us your problem or question

STEP:4 Problem solved!!!

・Service Hours: 8:00 AM – 6:00 PM
・Questions in Japanese and English can be answered immediately (other languages might require some time)
・Our service has immediate, real time support as its goal. Nevertheless, in times of high mail traffic it might take some time until we can help you.