Emergency Numbers in Japan – Numbers for police, ambulance, fire and rescue services

Contents


緊急連絡先

First of all, there is no guarantee that any English will be spoken on any of these emergency and helpline telephone numbers.
All numbers can be called free from fixed landline, public telephone or mobile cellular phone.
Please note, you should be able to describe your location (address) in Japanese or find someone who can.

Ambulance / Fire  Tel: 119
Police        Tel: 110
Coast Guard (Sea Rescue)     Tel: 118

Tokyo English-speaking Police
Tel: 03 3501 0110 (weekdays 08:30-17:15)

Tokyo Emergency First Aid Association
Tel: 03 5276 0995

What to do in the event of an emergency?

・Dial 119
・In the event of a fire, say “Kaji Desu”
・If an ambulance is required, say “Kyuu-Kyuu Desu”

・Do not hang up until the dispatcher understands the address and telephone number
 Send someone outside to meet the emergency services vehicle if required

In case you need medical advice in English, you can call the Tokyo Metropolitan Medical Institution Information Service.
It provides an emergency translation service over the telephone.
Tel: 03 5285 8185

Japan Help Line is a charity providing 24-hour worldwide emergency assistance and general advice. It has English-speaking volunteer operators.
Tel: 05 7000 0911

Useful Japanese words in case of an emergency

My address is
「私の住所は___です」
Watashi no jusho wa _________desu 

Next to
「となり」
Tonari 

My telephone number is
「私の電話番号は___です」
Watashi no denwa bango wa_______desu 

Bleeding
「出血です」
Shukketsu desu

Broken bone
「骨折です」
Kossetsu desu

Burn
「ひどい火傷です」
Hidoi yakedo desu  

Chest pains
「胸が大変苦しいです」
Mune ga taihen kurushii desu 

High fever
「高熱です」
Kou netsu desu 

Injury
「怪我です」
Kega desu 

Sick
「病気です」
Byouki desu 

 

I don`t understand Japanese
「私は日本語がわかりません」
Watashi wa nihongo wakarimasen